Contact Us

We're here to help! Get in touch with our support team through any of the channels below.

online

Live Chat

Chat with our support team in real-time

Start Chat
available

Phone Support

Call us for immediate assistance

+234-816-FRETIKO
responsive

Email Support

Send us an email and we'll respond within 24 hours

support@fretiko.com

Send us a Message

Departments

Customer Support

support@fretiko.com

General inquiries, account issues, and technical support

Within 24 hours

Order Support

support@fretiko.com

Order tracking, delivery issues, and product questions

Within 12 hours

Payment Support

billing@fretiko.com

Payment issues, refunds, and billing inquiries

Within 6 hours

Partnerships

partnerships@fretiko.com

Business partnerships, collaborations, and B2B inquiries

Within 48 hours

Office Hours

Monday - Friday9:00 AM - 6:00 PM EST
Saturday10:00 AM - 4:00 PM EST
SundayClosed

24/7 support available for urgent issues

Quick FAQ

📧 Legal Questions

  • Email: support@fretiko.com
  • Response Time: Within 7 business days
  • For: Terms interpretation, legal compliance

🏢 General Contact

  • Email: support@fretiko.com
  • Phone: +234-8147308687
  • Phone: +234-8162525349
  • Hours: Mon-Fri, 9AM-6PM WAT

📍 Mailing Address

  • Fretiko Limited
  • Legal Department
  • Port Harcourt, Nigeria

📋 Document Requests

  • Email: support@fretiko.com
  • For: Copies of agreements, policies
  • Format: PDF or printed copies available

Our Office

Fretiko Limited
Port Harcourt, Nigeria

Phone: +234-8147308687

Phone: +234-8162525349

Email: support@fretiko.com

Response Time: Within 24 hours